Smart Technologies is proud to be officially recognised as the only 3CX Platinum Partner in Malta. This milestone reflects not only our technical expertise, but also the trust that our clients continue to place in our team.
Manuel Aquilina, Chief Operating Officer at Smart Technologies, explains:
“This achievement is a direct reflection of the trust our clients place in us, and our team’s dedication to delivering solutions that work in the real world. We are proud that this status allows us to bring even more value by offering a higher standard of service, support, and customisation.”
Why Businesses Choose 3CX
3CX is a flexible, software-based phone system used by organisations across the world. It provides a complete communications solution that works seamlessly across desk phones, laptops, and mobile devices.
Businesses use 3CX to:
- Replace expensive legacy phone systems
- Enable hybrid or remote working
- Automate call flows and improve responsiveness
- Cut ongoing telecom costs significantly
What Platinum Partner Status Means for our Clients
Achieving Platinum Partner status is not simply a matter of meeting minimum requirements. It is a recognition of ongoing performance, advanced technical capability, and strong customer satisfaction.
As Manuel notes:
“It means our clients benefit from top-tier expertise and long-term support they can trust. It reinforces our commitment to helping businesses in Malta operate more efficiently and grow with confidence.”
Expertise You Can Rely On
Platinum Partners are vetted by 3CX based on training, certifications, and performance. Our engineers are fully certified across all levels, which means your solution is designed, implemented, and supported by people who know the system inside out.
Faster, More Reliable Support
Platinum status gives our team direct and priority access to 3CX’s senior technical support teams. This helps resolve complex issues more quickly, minimises downtime, and ensures your system runs smoothly.
Better Setup, Better Performance
Smart Technologies’ experience means we can tailor the system to fit your exact business needs. From call routing to CRM integration, we build communication solutions that deliver real-world results from day one.
A Partner That Stays Involved
You will not be left to figure things out alone. We provide onboarding and ongoing support to help your team get the most from your 3CX system.
With Smart Technologies, you get more than just software and hardware, you get a communication solution designed around your goals. Whether you are a small team looking to streamline communication, or a larger organisation with complex needs. Choosing 3CX with Smart Technologies gives you access to one of the world’s leading phone systems, delivered by Malta’s only Platinum-level experts.
Book a call with our team to see how this solution can support your business: https://stl.com.mt/book-a-call