Who Is CRM For?
A CRM system is valuable for almost any business that has grown to the point where the owner doesn’t know everything about every customer. The CRM tracks and retains client data even as employees come and go — if your top salesperson leaves, for example, you don’t also lose information about their hottest prospects and pending […]
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Understaffed and overstressed? Automation is the answer
Many in hospitality are discovering that automation is the answer to overcome labour shortages and tight operating budgets. Emerging from the pandemic, hotels also are committing to increasing productivity through streamlined processes and leaner operations. That means an even greater emphasis on automation. There are three ways automation can address hospitality’s current challenges: Ease the […]
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