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How Managed Desktop Support Opens New Opportunities for Offices

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  • Blog Details
  • February 14 2018
  • stl_admin

YOU’RE EITHER SHARPENING YOUR TOOLS OR USING THEM

Much like the IT equipment you use in the office, your productivity at work exists in a binary state: you’re either preparing to do something or you’re doing it. Being busy comes in all sorts of flavours, including the kind where you’re not actually getting anything done, despite appearances.

The most grievous example of fake busy-ness in the modern workplace is all the time you spend getting your IT in order so that it does exactly what you need it to. As the workplace keeps heading towards a more distributed computing environment, the need for personalization and flexibility is becoming more prevalent, such that no two systems in the same office building can be totally alike.

Meanwhile, corporate IT continues to do its best to control access, standardise processes and ensure compliance across terminals.

These conflicting needs can put a great deal of pressure on a business, especially a growing company that cannot really afford to allocate too much of its resources on tech support. And this is where Smart Technologies comes in through one of our key services: managed desktop support.

MANAGED DESKTOP SUPPORT IS IMPORTANT, NOW MORE THAN EVER

Not everyone may have realised it yet, but having an effective managed desktop support service is of paramount importance, now more than ever before.

Downtime costs your business money but having your own people working around the clock trying to prevent it costs even more. This presents a catch-22 to many companies, which cannot afford any downtime at all, and yet they’re not sufficiently protected against it because consistent maintenance of computer systems also requires significant time and money.

Smart Technologies assists with any issues your team might be having with their desktop computers whenever a simple reboot won’t do, either through the phone or by delivering support on-site, so that you can focus on running your business instead of running cables.

JUST ADD TALENT… WE’LL TAKE CARE OF THE TECH

We are flexible and effective, providing help whenever you need it and in whichever way suits best your company’s requirements. Thanks to our extensive experience in the field and highly trained technical team, we can offer quality managed IT solutions in a very short time, even when dealing with the latest hardware models or software versions.

Not only do we offer support and repairs of any kind of computer system or network, but our remote monitoring and management team will keep your computers in check remotely. This way, we can manage updates, antivirus software, and other desktop applications, while making sure everything runs as smoothly as possible.

Contact Smart Technologies for more information.

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